FAQ

How to Place an Order?

All you need to do is to follow the below steps:

Add product to cart and procced to checkout.

What Are the International Brands Offered At Petmart?

Petmart is one of the largest online pet food stores offering all the international brands at your convenience. Just visit our website and check out the vast collection.

Is Your Website Safe for Online Shopping and Money Transfer Activity?

Our customers have been with us for so many years, and no fraudulent activity is reported yet. We are very much confident about transaction security. Our website is scanned daily to find out any vulnerability. Our website is secured to ensure all personal information of our clients is protected.

What Payment Methods Are We Accepting?
  • Jazz cash
  • Easy Paisa
  • Bank Transfer
  • Cash on Delivery
What Is the Exchange Policy Being Offered at Petmart?

You have an option to exchange the parcel within 7 days. Just show the original invoice of goods. Make sure products are not damaged or used. No collection will be done for exchange.

How Soon You Will Get Your Order?

Petmart believe in quick delivery, and this is one of those companies which provide the fastest online products for your dogs and cats. We usually deliver products within 2-3 days across all other areas.

How Can I Change Or Cancel My Order?

If you want to cancel your order, send us an email within 24-48 hours we will change or cancel the order. Make sure you have cancelled your order before 36 hours of shipment.

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