Privacy Policy
At Petsmart, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, mobile application, or services. By accessing or using our platform, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information to provide a better experience and improve our services:
- Personal Information: Name, email address, phone number, and address provided during account creation or purchase.
- Payment Information: Billing details and payment method (securely processed via third-party gateways).
- Pet Information: Details about your pets for customized product recommendations and services.
- Usage Data: IP address, browser type, operating system, and pages visited on our site.
- Cookies and Tracking: Data collected through cookies and analytics tools to enhance site functionality and personalize your experience.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process orders, payments, and deliveries.
- To personalize your shopping and service experience.
- To communicate offers, promotions, or updates (only if you opt in).
- To respond to inquiries and provide customer support.
- To maintain website security and prevent fraudulent activity.
- To improve our products, services, and marketing strategies.
3. How We Share Your Information
We do not sell or rent your personal data. However, we may share information with:
- Service Providers: Payment processors, delivery partners, or IT service providers who help operate our business.